Privacy Policy
Last updated: May 23, 2026
At Royal InfoTech, we are committed to safeguarding your privacy and protecting the information you share with us. This Privacy Policy details how we collect, store, utilize, and protect your information when you browse our electronics catalog, save items in your wishlist, or submit inquiries via WhatsApp.
1. Information We Collect
Unlike large-scale ecommerce portals, we do not require complex credit card entries or profile setups to let you browse our catalog. We only collect the following minimal data:
- Inquiry Information: When you click "Inquire on WhatsApp", our system pre-fills a text string with product details (Title, Price, Condition). Senders explicitly choose what text and personal phone numbers to share when communicating with our store.
- Wishlist Storage: Your favorited items list is stored client-side inside your local browser storage (`localStorage`). This data is never stored on our central servers.
- Admin Credentials: For store administrators, we process secure emails and passwords via Firebase Authentication to authenticate dashboard operations.
2. Cookies & Local Storage
We utilize essential cookies and browser storage objects to ensure key features on our web catalog work smoothly.
Specifically, your browser uses local storage to maintain your favorited listings (Wishlist items). Essential cookies are also placed by Firebase Authentication services to secure admin panels and protect the system against unauthorized logins. You may disable cookies through your browser options, though this may restrict specific features of the dashboard.
3. How We Use Information
The information collected is used strictly to fulfill standard consumer tech trading operations:
- To answer product inquiries and provide correct hardware specifications.
- To update inventory status (e.g. marking products as Available, Reserved, or Sold).
- To enhance catalog layouts and evaluate category performance.
- To safeguard administrative dashboards against security threats.
4. Data Sharing & Third Parties
We do not sell, trade, or lease customer details to third-party marketing companies.
Data is stored securely on cloud-hosted database systems (Google Firebase/Firestore) and is subject to Firebase Security Rules which restrict direct access. We also utilize trusted platforms like Cloudinary for loading item pictures safely.
5. Contacting Our Data Custodian
If you have any questions about this Privacy Policy, wish to erase client cookies, or need clarification regarding store policies, please call or visit us directly:
🏢 Royal InfoTech
📍 Shop No 13, Ground Floor, S2s Complex, Near Bus Stand, Garh Road, Meerut – 250002, Uttar Pradesh
📞 Phone support: +91 9606112182
✉️ In-store support is open Monday through Saturday (10:00 AM to 7:00 PM).